Privacy Policy

privacy policy

Personal Information Protection Philosophy

Label Agency Co., Ltd. believes that it is important to fulfill its social responsibility of protecting personal information in an advanced information and telecommunications society, and has established the following personal information protection policy, and by implementing and maintaining it, society and everyone We will continue to earn the trust of.

Privacy policy (personal information protection policy)

1. Acquisition of personal information-Label Agency Co., Ltd. will obtain personal information of customers by lawful and fair means, and will not obtain it by improper means. In addition, we will not use personal information beyond the scope necessary to achieve the purpose of use described in the preceding paragraph, unless the purpose of use is disclosed to the customer and the customer's consent is obtained and the law permits.

2. Regarding the use of personal information ・We will use personal information within the scope of the purpose of use that was announced in advance or shown when we obtained it, as long as it is necessary for the performance of our business.
・When sharing personal information with a third party or entrusting the handling of personal information to a third party, conduct a strict investigation on the third party and keep the secret. Appropriate supervision will be done to ensure that.

3. Provision of personal information to a third party ・Except as provided for by law, personal information will not be provided to a third party without the consent of the person in advance.

Four. Management of personal information ・We will comply with the Personal Information Protection Act, the basic policy regarding the protection of personal information, the guidelines established by the government, and other norms, and we will maintain the accuracy of personal information and manage it safely.
・We will take appropriate information security measures against unauthorized access, computer viruses, etc. in order to prevent the leakage, loss, or damage of personal information. In the unlikely event of an accident, we will take corrective action immediately.

Five. Regarding complaints/consultations/disclosures/corrections/suspension/erasure of personal information-Confirm that the person has the right to make a complaint/consultation/disclosure/correction/suspension/erasure of his/her personal information. If there are any of these requests, we will respond promptly without any objection.

6. We will appoint an organization/system/personal information protection manager to properly manage personal information.
-We will provide officers and employees with training on how to protect and appropriately manage personal information, and ensure that personal information is handled appropriately in daily operations.

7. In order to formulate, implement, maintain, improve, and implement this policy for the personal information protection management system (PMS), a personal information protection management system (including this policy, "Personal Information Protection Basic Regulations" and other regulations and guidelines) We will formulate this, make it fully known to employees and other related parties, implement it, maintain it, and continuously improve it.

Regarding the handling of personal information Label Agency Co., Ltd. (hereinafter, "our company") recognizes that it is a social responsibility to properly handle personal information and thoroughly protect personal information, and based on our "Personal Information Protection Policy", We manage customer's personal information appropriately and safely, and actively take protection measures to prevent unauthorized access from outside and other unauthorized use, loss, destruction, falsification, and leakage.

1. Administrator regarding acquisition and protection of personal information, Label Agency Co., Ltd. Personal information protection manager: Shinichi Nishio Contact: Customer Support Center (Please refer to "8. Inquiries regarding personal information")

2. Purpose of use of personal information ・Our company will use the personal information entrusted to us within the scope of the following purpose of use, except when the consent of the person in question is obtained in advance and other cases where it is recognized as exceptions by law. The personal information we receive will be properly managed and will never be used or provided for purposes other than the purpose for which it was acquired.
1. To manufacture the ordered product
2. For address printing
3. For shipping products and materials
Four. To answer business inquiries
Five. For entry/exit management and crime prevention at our facility
6. To operate this site and provide useful services to customers

3. Disclosure, provision, and acquisition of personal information to third parties We will not disclose or provide personal information to third parties except in the following cases.
1. When consent is obtained from the person
2. When outsourcing a part or all of the work within the scope of the purpose of use
3. When it is requested to be provided or disclosed in accordance with laws and regulations

Four. Regarding personal information that we entrust/acquire, we may disclose personal information after requesting strict management of personal information from our affiliated companies that outsource the necessary operations within the scope of the purpose of use. There is. We will not provide personal information outside the required range, except in cases where there are exceptions by law.

Five. Voluntary provision of personal information ・Customer personal information will be provided to us through the input screen based on the customer's judgment. If you do not provide the personal information required to implement each service on this site, you will not be able to use each service. In addition, if the required documents are not submitted, the disclosure request procedure may be hindered.

6. Regarding disclosure procedures for personal information, etc./disclosure request for personal information, please refer to "Guidelines for Procedures Regarding Requests for Disclosure of Personal Information" on this site, and fill in the "Personal Information Disclosure Request Form" prescribed by our company. Please send it to the submission address (the same as the inquiry window). We do not refund the fees for submitting documents.

7. When personal information is acquired by a method that cannot be easily recognized by the person-This site may use cookies to enhance the information and services provided and to make it more convenient to use. Unless we obtain the customer's consent in advance, the person providing the personal information will not obtain the personal information by a method that cannot be easily recognized.

8. Inquiries regarding personal information (response to disclosure, correction, deletion, etc.)
・ 〒530-0916 5-533, Koshinjo-cho, Toyama City [Opening hours 9:00-17:00]
・Tel. 076-451-0075
・E-mail:   info@labelagency.co.jp

 

Display regarding Specified Commercial Transaction Law

Distributor/Label Agency Co., Ltd.


Management Supervisor / Representative Director Shinichi Nishio


Location/ 5-533, Koshinjocho, Toyama City, Toyama Prefecture, 930-0916 ADM Square Air Building 1F


Inquiry phone number /076-451-0075


Contact email address/info@labelagency.co.jp


Fees other than the product price / consumption tax, shipping fee, cash on delivery fee


About payment method / credit card, cash on delivery


■ Credit card

(VISA, JCB, MASTER, AMEX) will be charged at the stage of shipping lump-sum payment products.

■ In the case of cash on delivery

Please pay the item price when you deliver the item.
A cash on delivery fee of 324 yen will be charged.

Product delivery time

Usually, it will be shipped within 5 business days after you place an order (Saturdays, Sundays and New Year holidays and large holidays such as Obon are not included in business days).

However, it may be out of stock or delayed during busy periods.

About product returns
We are committed to the quality of our products, but if the product you receive is defective or damaged, we will replace it responsibly, so please contact us.
If you would like to contact us within 3 days after the item arrives, we will exchange the returned goods.
We are sorry but we do not accept returns due to customer's circumstances.

Inquiry time
Inquiries by phone are available on weekdays (excluding Monday-Friday, Sundays and holidays) from AM9:00 to PM5:00.
Inquiries by e-mail from the website are accepted 24 hours a day, so we will reply to inquiries after hours on the next business day.

Other

  • Delivery is limited to Japan.